Privacy Policy

Effective Date: 23 September 2025

At Shades of Gifting, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website, which is hosted on Shopify.

By using our website, you agree to the practices outlined in this policy.

1. Information We Collect

We collect personal information in the following ways:

When you visit our site:

  • Device information (such as browser type, IP address, time zone, and cookies)

  • Pages you view and how you interact with the site

When you make a purchase:

  • Name, shipping and billing address, email address, and phone number

  • Payment details (processed securely via Shopify Payments, Razorpay, PayPal, or other third-party providers)

When you contact us:

  • Any information you provide in messages, emails, or support queries

2. How We Use Your Information

We use your personal data to:

  • Fulfill and ship your orders

  • Send order confirmations, shipping updates, and customer support messages

  • Detect and prevent fraud

  • Improve our website, product offerings, and customer experience

  • Send marketing emails or promotional content (only with your explicit consent)

3. Sharing Your Information

We only share your information with trusted third-party services that help us operate our business, such as:

  • Shopify (our e-commerce platform)

  • Payment processors (e.g., Razorpay, Shopify Payments, PayPal)

  • Shipping and courier partners

  • Analytics tools (e.g., Google Analytics, Facebook Pixel)

We do not sell your personal information. All third-party providers are required to keep your data secure and use it only for specified purposes.

4. Cookies and Tracking

We use cookies to:

  • Remember items in your shopping cart

  • Understand and analyze browsing behavior

  • Deliver personalized ads and recommendations

You may manage or disable cookies in your browser settings at any time. However, doing so may affect the functionality of our site.

5. Data Storage and Security

Your data is securely stored using Shopify’s infrastructure, which includes:

  • SSL encryption for all data transfers

  • Secure servers protected by firewalls

  • Compliance with industry-standard security protocols

We take reasonable steps to prevent loss, misuse, or unauthorized access to your information.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information

  • Opt out of receiving marketing emails

  • Request a copy of the personal data we hold

To exercise any of these rights, please contact us at shadesofgifting@gmail.com.

7. Third-Party Services

Our website may link to or integrate with third-party services such as Instagram, WhatsApp, or marketing platforms. These services have their own privacy policies, and we are not responsible for their data practices.

8. Minors

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our operations or legal requirements. Any updates will be posted on this page along with the revised effective date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us:

Email: shadesofgifting@gmail.com
Location: Delhi, India